Please read the following information carefully regarding delivery and returns of merchandise purchased from our online store.

1. Delivery

1.1 Shipping

We strive to process and ship your order as quickly as possible. Please allow 3-7 days (US & CANADA)  for your order to be delivered. Please note that delivery times may vary depending on your location and shipping method selected during checkout and unforeseen circumstances like holidays, extreme weather conditions, or other factors may affect delivery times..

1.2 Inspection Upon Arrival

Upon receiving your merchandise, we strongly advise you to inspect it immediately for any defects or damage. If you notice any issues, please contact our customer service within [insert number of days] days of receiving your order.

2. Returns

2.1 Eligibility for Returns

We understand that sometimes you may need to return an item. We offer online store credit only for eligible returns within 10 days from the date you receive your order. We do not offer refunds. To be eligible for a return, the item must meet the following criteria:

1. It must be unworn, unwashed, and in its original condition.
2. All original tags must be attached.

2.2 Return Process

To initiate a return, please follow these steps:

1. Contact our customer service within 10 days of receiving your order to request a return authorization.
2. Pack the item securely in its original packaging or a suitable alternative.
3. Include the return authorization number provided by our customer service.
4. Ship the item back to us at your own expense. We recommend using a shipping method with tracking and delivery confirmation.

2.3 Time Limit for Returns

Please ensure that the merchandise is returned within the 10-day return policy period. We will not issue an online store credit for returns received after this specified time. If you attempt to return items after the specified time, you will be responsible for the cost to have them shipped back to you.

2.4 Sale Items

Please note that “sale” items are considered final sale and are not eligible for return or store credit. No exchanges or store credit will be provided for such items.

2.5 Processing of Returns

Once we receive and inspect your return, we will process it promptly. We will issue an online store credit, which will be sent to your email address. The store credit can be applied during checkout, deducting the credit amount from your total order cost. Please note that we process returns on the same day we receive them.

2.6 Exchanges

We regret that we are unable to process exchange requests at this time. We only issue online store credit for eligible returns.

2.7 Rejected Returns

In the event that a returned item is rejected due to not meeting the return criteria, we will notify you. You will have 30 days to arrange return shipping to have the item sent back to you. After 30 days, if arrangements haven’t been made, the item will be considered forfeited.

Please note that by making a purchase from our online merchandise shop, you agree to abide by these delivery and returns policies.

If you have any further questions or require assistance regarding delivery or returns, please contact our customer service team.

Please read the following liability disclaimer carefully. By using our clothing e-commerce website, you agree to the terms and conditions outlined below:

Product Descriptions and Representations

We make every effort to provide accurate and detailed descriptions of our clothing products, including colors, sizes, materials, and other specifications. However, we cannot guarantee that the product descriptions or representations on our website are entirely accurate, complete, reliable, or free from errors. If you have any questions or concerns about our product descriptions, please do not hesitate to contact our customer service team for clarification.

Product Use and Care

It is important to follow the care instructions provided with each clothing item to maintain its quality and appearance. We are not liable for any damage or wear resulting from improper use, handling, or care of our products. It is your responsibility to read and follow the provided care instructions.

Sizing

We provide sizing charts and guidelines to assist you in choosing the appropriate size for our clothing items. However, sizing may vary between different manufacturers and styles. It is your responsibility to refer to the sizing information provided and make an informed decision. We are not liable for any dissatisfaction arising from choosing an incorrect size.

Allergies and Sensitivities

Please be aware that our clothing items may come in contact with various materials during the manufacturing process. Although we take precautions to ensure the safety and quality of our products, we cannot guarantee that they are free from allergens or irritants. It is your responsibility to check the product labels, including any potential allergen warnings, and to use our products with caution if you have known allergies or sensitivities.

Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience. However, we do not endorse or control the content, products, or services offered by these third parties. We shall not be liable for any damages or losses arising from your use of or reliance on any third-party websites or services.

Delivery and Order Issues

If the goods we deliver are not what you ordered, or if they are damaged, defective, or the delivery is of an incorrect quantity, we will have no liability to you unless you notify us in writing at our contact address/email of the problem within 10 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 30 days of the date on which you ordered the goods.

If you notify a problem to us under these conditions, our only obligation will be, at your option:

• To make good any shortage or non-delivery;
• To replace or repair any goods that are damaged or defective; or
• To replace the goods in question in whatever way we choose.

Please note that these adjustments aim to further clarify your policies and provide additional guidance to your users. Remember to consult with legal counsel to ensure that your policy complies with all relevant laws and regulations in your jurisdiction.

Limitation of Liability

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage, or expenses (including loss of profits, business, or goodwill) arising out of any problem you notify to us under the delivery and order issues section. Our liability to pay any compensation will be limited to refunding to you the amount paid by you for the goods in question.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import, or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Statutory Rights and Personal Injury

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded. Nor does it seek to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Severability

If any provision of this liability disclaimer is found to be unlawful, void, or unenforceable, such provision shall be deemed severable from the remaining provisions, and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Changes to the Liability Disclaimer

We reserve the right to modify or update this liability disclaimer at any time without prior notice. Any changes we make will be effective immediately upon posting the revised liability disclaimer on our website. Your continued use of our website or products after the posting of any changes constitutes your acceptance of those changes.

If you have any questions or concerns regarding this liability disclaimer, please contact our customer service team for assistance.

Please note that this liability disclaimer is not exhaustive, and it is important to review the full terms and conditions provided on our website to understand the complete extent of your rights and obligations when using our clothing e-commerce platform.